Yes. The Long-Term Rental program requires a minimum commitment of two months. If the vehicle is returned before the start of the second month, a $50 early return fee will apply.
You do not need to set a return date when creating your rental. Flexibility is one of the key benefits of the Long-Term Rental program. Simply notify the Long-Term Rental Support Team by phone at 920-305-7728 or by email at longtermrentals@midwesternwheels.com a minimum of two days prior to returning the rental vehicle.
Yes, pets are allowed in rental vehicles. To avoid cleaning fees, vehicles must be returned free of excessive pet hair, odors, stains, or damage. Vehicles returned excessively dirty may incur cleaning charges of up to $450, depending on the condition of the vehicle.
Yes. We accept valid driver’s licenses issued by any U.S. state. All drivers must present a valid driver’s license at the time of pickup and meet all program eligibility requirements.
Yes. Vehicles may be driven outside of Wisconsin and across state lines.
Customers are responsible for all tolls, parking tickets, traffic citations, vehicle impound fees, and other penalties incurred during the rental period.
Vehicles may not be driven outside of the United States.
Our rental fleet is 100% smoke free. Any vehicle returned with excessive odor is subject to an additional cleaning fee of $450.00.
Each rental includes 3,000 miles per month. Additional mileage is billed at $0.25 per mile and is billed on a monthly basis.
Unlike traditional rental programs that reserve a vehicle class, our Long-Term Rental Program allows you to select from available vehicles in our inventory. Vehicle availability is subject to change. Contact us at 920-305-7728 for questions regarding our inventory.
The Long-Term Rental Program offers a variety of sedans, SUVs, trucks, vans, and electric vehicles. Available inventory is subject to change. Contact us at 920-305-7728 for questions regarding our inventory.
You have the ability to swap between different makes and models with this program. Swaps can be performed as needed. Vehicle swaps are subject to rate changes. Please contact us at 920-305-7728 to discuss options.
We have a Car Sales lot at our location in Appleton WI where we sell our retired rental vehicles. If you enjoy the vehicle you’re renting, it may be available for purchase. Contact the Long-Term Rental Support Team to discuss available options and current pricing.
Your monthly payment includes the vehicle, routine maintenance, registration, and customer support. Customers are responsible for fuel, tolls, traffic violations, insurance requirements, excess mileage charges, and optional driver fees.
Monthly billing occurs on the same calendar day each month based on the vehicle pickup date. All payments are collected in advance for the upcoming rental period. Payments are charged automatically using the card on file. If you need to change your payment method please contact us at 920-305-7728.
Yes. A $500 refundable security deposit is required to participate in the Long-Term Rental program. The deposit will be returned to you once the vehicle is returned in the same condition in which it was rented.
Taxes are not included in the monthly subscription rate and will be applied at the time of billing. Aside from the required $500 security deposit, there are no additional fees associated with the Long-Term Rental program.
The Long-Term Rental program is a prepaid monthly subscription and does not offer partial month billing or prorated refunds.
You may cancel your rental at any time with at least two days’ notice. The Long-Term Rental program is prepaid and does not provide prorated refunds for unused rental days. If a vehicle is returned before the start of the second rental month, a $50 early cancellation fee will apply. Contact us at 920-305-7728 to schedule your return.
We accept major credit cards. We do not accept cash. Contact our team for a complete list of accepted payment options at 920-305-7728.
Failure to make a scheduled payment may result in late fees, suspension of rental privileges, or termination of the rental agreement. Contact the Long-Term Rental Support Team at 920-305-7728 immediately if you anticipate a payment issue.
Customers must report to us at 920-305-7728 any accident/incident involving the Vehicle as soon as it is safely and reasonably possible to do so, provide us with a written report, and otherwise cooperate in our investigation of the incident and recovery of damages. Customers must promptly report any accident/incident involving the Vehicle to law enforcement authorities if required to do so by Applicable Law. Customers must also immediately report to us at 920-305-7728 any incident related to the Vehicle involving law enforcement.
Any damage that occurs during the rental period must be reported immediately. You can contact us at 920-305-7728. Customers may be financially responsible for damage, deductible amounts, loss of use, towing, storage fees, and other related expenses not covered by insurance.
As the customer, you are responsible for any damages or accidents that occur during your rental period. We recommend consulting with your personal or commercial insurance provider to explore coverage options for the rental vehicle.
If your vehicle experiences a mechanical issue, contact our Long-Term Rental Support Team immediately at 920-305-7728. We’ll assist you in arranging repairs or provide a replacement vehicle if necessary.
In the event of a flat tire, lockout, broken windshield or other roadside emergency, please contact the Long-Term Rental Support Team at longtermrentals@midwesternwheels.com or by phone at 920-305-7728. The Long-Term rental support team will help get you back on the road! Customers may be responsible for costs associated with roadside assistance.
Routine maintenance related to normal vehicle operation is included as part of the Long-Term Rental Program at no extra cost to you. Maintenance must be authorized and coordinated through Midwestern Wheels. Contact the Long-Term Rental Team at 920-305-7728 if you believe service is due.
During your rental, our team will contact you monthly to obtain the vehicle’s current mileage and determine whether scheduled maintenance is needed. If service is required, we will work with you to arrange an appointment at a time that is convenient for you.
If a warning light appears on the dashboard, contact the Long-Term Rental team at 920-305-7728 as soon as possible. We will determine the cause of the light and work with you on a resolution. We manage and track our oil changes internally and may not align with the maintenance lights. Please contact us before scheduling or completing any service on the vehicle.
Your rental vehicle is equipped with a Wisconsin Fleet license plate. Registration stickers are not required for this license plate type. Registration will remain up-to-date.
Notify the Long-Term Rental Support Team by phone at 920-305-7728 or by email at longtermrentals@midwesternwheels.com a minimum of two days prior to returning the rental vehicle.
Rental vehicles must be returned with a full tank of gas, or at least 70% charge for electric vehicles to avoid additional fees. For complete details on refueling and recharging requirements, please view our Rental Terms and Conditions | Avis Rent a Car.
Upon return, the vehicle will undergo a condition inspection. The inspection will be compared to the vehicle condition report provided at pickup. Customers may be responsible for the repair costs associated with any new damage identified during the return inspection.
The deposit will be returned to you once the vehicle is returned in the same condition in which it was rented with no new damage.
Vehicle retained beyond the paid rental period may incur additional charges. Please contact the Long-Term Rental Team at 920-305-7728 to discuss specific return requirements.
