Career Information

Company Overview

Midwestern Wheels, Inc. is a licensee of Avis Budget Group, Inc. a leading global provider of vehicle rental services.  Midwestern Wheels, Inc. was established in 1958 and operates the Avis and Budget Rent A Car brands at locations throughout Wisconsin: Appleton, Green Bay, Madison, La Crosse, Eau Claire, Mosinee and Rhinelander, and in Rochester, Minnesota.  Our Management and Administrative Services Support Teams are located in Appleton, Wisconsin.  Midwestern Wheels, Inc. offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done.

Midwestern Wheels, Inc. is a Customer Led, Service Driven organization.  Our goal is to provide World Class Care and passionately promote Best in Class Quality and Customer Service.   That is why we strive to make every customer experience one that leaves a lasting impression.  We handle each customer interaction with the utmost professionalism, courtesy and responsiveness.

Midwestern Wheels, Inc. is an equal opportunity employer and promotes a smoke free and drug free workplace.

We would like to thank everyone who submits his or her applications for employment with Midwestern Wheels, Inc.

Benefits

Paid Time Off (PTO)

MWI recognizes the importance of time off for rest, relaxation and good health, which contributes to well-being of you and your family. MWI provides a generous schedule of PTO which can be used for vacation, illness or personal emergencies. During your first year of employment PTO time is provided on a pro-rated basis depending on when during the calendar year your date of hire occurs. A maximum of 10 PTO days can be carried over into a new calendar year.

Holiday Pay / Premium Holiday Pay

Eligible full-time employees will receive six paid holidays off regardless of the day of the week on which the holiday falls. If you are required to work a holiday, you will be paid for those hours worked on the holiday at our Premium Holiday rate (time and one half) and will also be provided with a different day off for Holiday Pay.

Birthday Pay

If your birthday falls on a regularly scheduled workday you will be given your birthday off with pay.

Retirement & Investment Plans

  • 401(k) Plan – Ensure your financial future by choosing to save a percentage of your compensation toward your retirement. Both the Traditional (pre-tax) and Roth (after-tax) alternatives are provided. MWI will match a percentage of your contribution each pay date.

Insurance

  • Health Insurance – We offer a choice of three different plans to choose from. MWI makes a majority contribution to each eligible employee’s monthly health insurance premium.

  • Dental Insurance – We offer a choice of two plans to choose from. MWI makes a fixed dollar amount contribution to each employee’s monthly dental insurance premium.

  • Life insurance – MWI provides employee, spouse and dependent term life insurance at no the employee while employed at MWI

Bereavement Pay

MWI understands the deep impact that death can have on an individual or a family. We provide both and unpaid bereavement leave to assist our employees in times of need.

Jury Duty Pay

MWI recognizes the importance of the need for our employees to fulfill their civic duties when called upon to serve as jurors. With this in mind, all full-time and part-time hourly and salaried employees will be compensated for their difference in pay.

Voluntary Benefits

  • Vision Insurance –  Vision correction exams and products
  • Flexible Spending Account for both Medical and Dependent Care
  • Health Savings Account – available with select health insurance plans
  • Accident Insurance
  • Short Term Disability
  • Long Term Disability
  • Critical Illness Insurance
  • Life Insurance

Other Benefits

  • Uniforms – MWI provides uniforms to our Rental & Service Agents
  • Anniversary Recognition Awards – Awards based on years of service
  • Referral Programs – Incentive program for bringing on new employees and car sale referrals
  • Additional discounts including, but not limited to, car rentals are available

Employee Testimonials / Success Stories

“MWI has given me many opportunities to grow and expand my career. I started as a Rental Sales Agent.  Due to Midwestern Wheel’s commitment towards developing and investing in the employees, I achieved several promotions, including my current position as Station Manager. Midwestern Wheel’s takes time to develop the employees so they have the knowledge to succeed. The on-the-job training along with other developmental tools and consistent coaching has helped shape me into the person that I am today both professionally and personally. I love the attitude that Midwestern Wheels has in regards to their employees. It truly feels like it is a welcoming family all striving towards a common goal.”

-Rod Olson, Appleton Station Manager, joined Midwestern Wheels in 2004.

“Midwestern Wheel’s is truly a special company to work for.  MWI demonstrates a commitment to its employees in many ways- from extensive training programs, incentive programs to awards and special dinners.  MWI does an unbelievable job recognizing the success and contributions of the staff.  We are encouraged to continue to learn, grow and develop in our positions.  Like many others, I started on the frontline and have progressed within the company and had the opportunity to take on different management roles over the years.  Even though the company continues to grow, we are still small enough that every employee has the ability to make an impact on the overall success of the company.”

-Cari VanOoyen, Regional Manager, joined Midwestern Wheels in 1993.

Company Vision, Mission and Values

Vision

Deliver a customer-centered experience that is Best in Class.

Mission

Develop a talented team, committed to delivering the highest quality service experience.  Continuously build a culture of credibility and care for people.  Employees and customers can always expect the best.

Values

Care for People

Our team focuses on being a Customer Led and Service Driven organization.  We show others we care about them through a supportive and open network.  We customize each interaction and never underestimate the power of a satisfied customer. We build community relationships and are involved where we live and work.

Composure

We believe that self-awareness, along with being positive, patient and poised, creates an atmosphere of professionalism and confidence.

Competence

We value our employees and are dedicated to their growth through continuous learning and development.  Be an expert at what you do.  Embrace your challenges.   Anticipate, respond, plan, successfully lead change and execute urgently. Seek opportunities to generate revenue and take initiative to increase profitability.

Character

We believe in ethical, transparent practices and building positive relationships out of trust and respect.   Through humility, share credit for success and learn from mistakes.   

Courage

We are committed to doing the right thing.  Own it!  Be decisive, eager and innovative by challenging the process and one another for continuous improvement. Be empowered to take action. 

Community Involvement

We are committed to being responsible members of the communities in which we operate.  Midwestern Wheels, Inc. and Avis Budget Group’s efforts include the support of both local and national organizations including the Walk to Support Autism, the Walk to Cure Diabetes, the Epilepsy Foundation, March of Dimes, Salvation Army, American Cancer Society, the American Red Cross, Make-A-Wish Foundation, the Wounded Warrior Project and Veterans Across America.

Training

Training takes place at all levels and consistently throughout your career with Midwestern Wheels, Inc.  This begins with position based, on the job training and continues with personal and professional development through on-going workshops and seminars.

Employee Recognition and Awards

Eric Elliott Cup

The Midwestern Wheels, Inc. “ELLIOTT CUP” is named in recognition of a long time employee who epitomizes the “We Try Harder” spirit and contributes consistently to the success of the company, their station, Team and fellow co-workers.

The ELLIOTT CUP represents the dedication, effort and attitude of continual improvement that allows Service Teams and individuals to achieve consistency in Vehicle Quality and is awarded yearly to the station that best demonstrates these characteristics.

Employee of the Quarter

The EMPLOYEE OF THE QUARTER award is in recognition of an individual who demonstrates outstanding and exemplary service above and beyond the normal call of duty.

Rental Sales Agent Certification

Our Rental Sales Agents that display the three key elements of Attitude, Knowledge and Presentation can be nominated for Rental Sales Agent Certification.  Agents that are nominated for the certification program show enhanced levels of customer service, are engaged in their job and achieve higher than average sales numbers.  Agents that successfully make it through the certification program receive recognition by wearing a special certification pin, in addition to awards and bonuses!   This puts them well on their way to being a mentor for their peers.

Mentoring Certification

Those employees that have achieved their Rental Sales Agent Certification are eligible for nomination into the Mentoring Certification Program.  During the mentoring program, employees will learn how to mentor their peers.  They will be looked upon for assistance in giving coaching and feedback, do practice rentals, etc. to enhance the customer service and sales of the entire team.  After successfully completing the mentor certification, they receive recognition by wearing a special mentor certification pin, and are eligible for additional awards and bonuses!  This puts them in a position to be a leader within their station.